Customer Support

If talking to a real-life human is more your thing, you can fill out our contact form below.

How can we help?

FAQ

Ordering

Can I order if a product is out of stock?

If a product is out of stock, you may ask to be notified when it is back in stock but you cannot pre-order it.

Can I cancel my order?

We completely get it, we change our minds too! While we wish we could, once an order is placed, we are unable to alter or cancel it at this time. We hope to have a cancellation window one day in the future.

Should the item(s) not work out, make sure to exchange for a preferred style or return for a refund. As a reminder, domestic return shipping is free.

Shipping, Returns & Exchanges

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

What is the shipping policy?

Once your order is placed, you will receive a confirmation email letting you know that our fulfillment team has received your order. Once your order is fulfilled, you will receive an email notification with your tracking information. Shipping fees are non-refundable in the case of returns.

Do you ship overseas?

Unfortunately, we do not yet ship all over the world. Our shipping is limited to the United States to start. We will update here if that changes!

Shipping costs will apply, and will be added at checkout unless there is a minimum spend being met.

Get in touch

Still have questions about your order, or a general inquiry?